Terms of Service

Last updated: 30 August 2026

Who you are dealing with

Reputation Radar (reputationradar.me) is built and run by Victoria and is a service of VBInsights Solutions, a sole establishment registered in Dubai, United Arab Emirates (Dubai Department of Economy and Tourism trade licence no. 1522785). “We” in these terms means the operator of Reputation Radar. Contact: hello@reputationradar.me.

Your purchase is made directly from VBInsights Solutions. Payments are processed by Stripe (stripe.com): your card details are entered on Stripe’s systems and never reach us. Your card statement will show REPUTATIONRADAR.ME.

What we sell

• Personal Exposure Snapshot. One report on what the public internet says about you, findings ranked by risk, a coverage map on page one, and personal email support: reply to your delivery email and we answer within 24 hours. $49 during the pilot, regularly $99. Delivered within 48 hours of your completed intake; the clock starts when your intake is complete and runs in calendar hours, weekends included. If we cannot deliver within 48 hours after a complete intake, we will tell you, and you can choose to wait or receive a full refund.
• Digital Hardening Pack ($19) Digital guide, delivered as a download.
• First 24 Hours guide. Free to read and download. Existing paid-guide purchases retain their original refund terms.
• Ongoing Monitoring (from $149/month). Scheduled re-checks of your name and email addresses, alerts on new findings, and a monthly report. Recurring subscription. Cancel anytime; cancellation takes effect at the end of the current paid period. If you would rather pause than cancel, email us and we pause it from our side.
• Deal Check ($149). One report on the company or person on the other side of a job offer or a tenancy, for the person who was approached. It answers whether the company exists, whether the person is who they said they are in the role they claimed, and whether the property and the listing match the record. Delivered within 48 hours of a completed order. The company or landlord being checked must be in the United States.

Prices are on the website, always. If a price changes, it changes on the page before it changes at checkout.

The free check

We also offer a free one-page check. It is free, so a few things are different.

You ask for it about yourself, the same rule as everything else here. You must be 18 or older.

We run a limited number each week and aim to send yours the same or next business day. That is an aim, not a guarantee. There is no delivery promise on a free check, there is nothing to refund, and we may cap, pause, or withdraw the free check at any time.

It looks at fewer places than the paid Snapshot, and it says so on the page. Finding nothing is not proof that nothing is there.

Everything in “What the service is, and is not” applies to the free check too. In particular it is not a background check and not a consumer report under the US Fair Credit Reporting Act, and you may not use it, or ask for it, to make a decision about anyone’s employment, credit, insurance, housing, or tenancy.

We can refuse or stop any free check, without giving a reason.

Who a report can be about

There are two lanes here and they follow different rules. Which lane you are in is decided by what you bought, never by what you tell us.

Lane one: a report about you. The Personal Exposure Snapshot and Ongoing Monitoring are about the person who completes the intake form. By completing it, you confirm that you are the person being checked, that the names, email addresses, and usernames you submit are your own, and that you are 18 or older. Only you can confirm this. Nobody can confirm it for you, and we do not accept consent passed on by someone else.

You may buy a Snapshot for another adult as a gift. If you do: you send them the intake page, they decide whether to use it, the report goes to them, and you never see it or hear what is in it. If nobody completes the intake within 30 days of your purchase, we refund you without you having to ask.

Lane two: a Deal Check. This one is about the other side of a deal you are being offered, and it runs in one direction only.

We sell it to the person being screened, never to the person doing the screening. A candidate may check an employer, a recruiter, or a company. A tenant may check a landlord, a letting agent, or a listing. We do not sell it to an employer checking a candidate, or to a landlord checking a tenant, and no wording on an order changes that. Those are consumer reports under the US Fair Credit Reporting Act, we are not a consumer reporting agency, and we do not intend to become one.

What it actually looks at. The company, the agency, or the property, and a person only in the role they claimed there. It does not search anyone's name on its own, which is a limit on how the check is built rather than a promise about our behaviour. If we cannot verify that the company or the property exists, the report says so and that is the answer you get.

The company or landlord being checked must be in the United States. We do not run this check on anyone else, anywhere else.

What you must do: pick your situation from the list on the order form, which is a fixed list and not a free-text box, and give us something we can check, such as the company name, a link to the posting, or the property address. What we do: read every order before any work starts, and refuse the ones that do not belong here.

Checks we refuse, and refund. We do not run a Deal Check where:

• you are an employer, a recruiter, or an agency asking about a candidate or an employee, or a landlord, agent, or property manager asking about a tenant or an applicant. This is the first and the firmest refusal on this page.
• you are making any other decision covered by the Fair Credit Reporting Act, such as credit or insurance.
• the person is your partner or former partner, a member of your family, or someone you live with or used to live with.
• the person is under 18, or you are.
• there is a court order, a restraining order, or a request not to contact between you and them.
• what you actually want to know is their health, religion, politics, or sexuality.
• you cannot name a specific job offer or a specific tenancy. Curiosity about a person is not a reason, and the order form has no option for it.

If we find that an order is one of these, we cancel it, refund it, and delete what was submitted. We do not need to prove it to refuse it.

What the service is, and is not

It is: a deliberate, honest look at publicly available information about you, found using search and AI tools and reviewed by a person, with practical guidance on what to do next and a person you can reach by replying to your delivery email.

It is not:

• Legal advice. Nothing on this site or in your report is legal advice, and no attorney-client relationship is created. If something in your report needs a lawyer, we will say so plainly in the report.
• A removal service. The Snapshot finds and ranks; it does not remove. Where guidance covers takedowns and complaints, you review and file everything yourself, and every platform decides its own outcome.
• Full coverage. No service can see private accounts, direct messages, closed groups, or the unindexed web, and we do not claim to. The coverage map in your report shows exactly what was checked and what stayed dark.
• A background-screening or eligibility tool. This applies to everything on this page, the Deal Check included. No report we produce may be used, sold, provided, or relied on for employment, credit, insurance, housing, tenant screening, or any other eligibility decision regulated by the US Fair Credit Reporting Act or similar law. These are not consumer reports and we are not a consumer reporting agency. The Deal Check exists so that the person being screened can look back at whoever is screening them, and it is refused in the other direction.
• A guarantee of completeness. Public sources change constantly. A report reflects what the listed sources returned during the checking window.

Your side of the deal

Give accurate information. Pick your real situation from the list, not the one that gets the order through.

If the report is about you, submit only identities and email addresses that are yours.

If it is a Deal Check, tell us the company, the agency, or the property, and give us the posting or the listing you are looking at. Send only what you already have from dealing with them. Do not send us anything you obtained by breaking into an account, and do not send us private messages.

Use your report for the decision you bought it for. Do not use the service or its outputs to harass, stalk, defame, or harm anyone, and do not resell or republish the report or the guides.

Refunds

• Snapshot: if the report is not useful to you, say so and we refund it. No questions, no forms. Ask within 30 days of delivery.
• Digital guides: same no-questions promise, within 30 days of purchase.
• A gift that is never used: if you bought a Snapshot for someone else and no intake arrives within 30 days, we refund you without being asked.
• Monitoring: cancel anytime; billing stops per the subscription terms above. Payments for a current paid period are normally non-refundable once that period has started, except where required by law. If something has clearly gone wrong with the service, email us and a person will review it.

Refunds are issued through Stripe to your original payment method. This refund promise is in addition to any non-waivable refund or withdrawal rights you have under applicable law.

Intellectual property

Your report is yours to keep and use personally. The templates, guides, brand, site copy, and report formats are ours (VBInsights Solutions), and buying a product does not transfer them. Quotes from public forums that appear on this site are attributed evidence of the problem, not endorsements.

The honest limits of liability

We run this service carefully and personally, and we stand behind it with a real refund. What we cannot accept is unlimited liability for a $49 report. So, to the extent the law allows: the service is provided as described, without warranties beyond what this page states, and our total liability for any claim connected to a product or service is capped at the amount you paid for that product or service, or, for monitoring, the amount you paid in the 12 months before the claim. Nothing in these terms excludes liability that the law does not allow to be excluded.

Ending things

You can stop using the service anytime. A person reviews every order before work starts. We can refuse or cancel any order, with a full refund of anything undelivered, if it breaks the consent rule or the acceptable-use rules above, or if we judge that we cannot deliver the report responsibly. If we refuse an order, we delete what you submitted and tell you why.

Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. If a dispute cannot be solved by talking, which we will always try first, it goes to the courts of Dubai, except where the consumer law of your home country gives you rights or a local venue that cannot be waived; nothing here takes those away.

Changes

If these terms change in a way that matters, the date at the top changes, material changes are noted plainly, and subscribers are told by email before a change affects them.

Contact

hello@reputationradar.me · Reputation Radar, a service of VBInsights Solutions.